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Privacy Policy

Privacy Policy

Last updated:  January 10 2024

This Privacy Policy explains how Beyond Pottery Inc (the "Site", "we", "us", or "our") collect, use, disclose, and safeguard your information when you visit our website, make a purchase from beyondpottery.ca (the "site") and use our services or otherwise communicate with us (collectively, the "Services").  For the purpose of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.  Please read this carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Information We Collect

  1. Personal Information:

    • We may collect basic personal information, such as your name, email address, phone number, and address when you voluntarily provide it for purposes like to be able to communicate with you, course bookings, workshop bookings, newsletter subscriptions, event registrations, or a membership application.

  2. Usage Information:

    • We collect information about your interactions with our website, including the pages you visit and items you put in your cart.

  3. Payment Information:

    • If you make a purchase, we may collect, your name, billing and shipping address, payment confirmation, email, and phone number, including credit card details, to process your transaction securely.

  4. Customer Support:

    • Includes the information you choose to include in communications with us, either through our website or via email.

  5. Information We Collect Through Cookies

    • Our website uses cookies to enhance your experience and provide personalized services. Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

      • Types of Cookies We Use:

        • Essential Cookies:

          • These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features.

        • Analytical/Performance Cookies:

          • We use these cookies to collect information about how visitors use our website. This helps us analyze data such as page views, the number of visitors, and the length of time spent on the site. The information collected is anonymous and used for statistical purposes only.

        • Functionality Cookies:

          • These cookies allow our website to remember choices you make, such as language preferences or region. The information collected is anonymized and cannot track your browsing activity on other websites.

        • Advertising/Targeting Cookies:

          • We may work with third-party advertising partners to display ads on our website or manage our advertising on other sites. These cookies may track your browsing habits and interests to provide you with more relevant advertising content. We do not have control over these third-party cookies.

  6. Information We Collect through 3-rd Parties​

    1. At Beyond Pottery Inc, we may collect information from third-party sources to enhance the quality and relevance of our services. This would include companies who support our Website and Services, such as Wix.  This information is obtained in accordance with applicable privacy laws and regulations.

    • The types of information we obtain from third parties may include:​

      • User Authentication:

        • To improve the security of our services, we may use third-party authentication services. In such cases, we receive limited information from these services to verify your identity, such as your username or a unique identifier.

      • Social Media Platforms:

        • If you choose to log in to our services using your social media credentials, we may collect information from your social media profile in accordance with your privacy settings. This information may include your name, profile picture, email address, and other relevant details.

      • Advertising and Analytics Partners:

        • We work with third-party advertising and analytics partners who may provide us with information about your interactions with our website or advertisements. This information helps us analyze the effectiveness of our marketing efforts and improve our services.

      • Payment Processors:

        • When you make a purchase on our platform, we may receive information from payment processors to confirm the completion of the transaction. This may include details such as payment confirmation and billing information.

      • Publicly Available Information:

        • We may obtain information about you from publicly available sources, such as government databases or public records, to verify your identity or enhance the accuracy of the information we have.

We may update this section of our privacy policy to reflect changes in our data practices. Any updates will be posted on this page, and we recommend reviewing this policy periodically.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. 

How We Use Your Information

  1. Providing Services:

    • We use the information collected to provide and personalize our services, process transactions, and communicate with you about your account or our offerings.

  2. Marketing and Communication:

    • With your consent, we may send you promotional materials, newsletters, or updates about our studio. You can opt-out of these communications at any time.

  3. Improving Our Services:

    • We analyze usage data to improve the functionality and user experience of our website and services.

  4. Account Management​

    • Your personal information is used for managing your account, including user authentication, security, and access control.​

  5. Customer Support

    • When you reach out to us for customer support, we use the information you provide to assist you with inquiries, troubleshoot issues, and address your concerns.

  6. Analytics and Research:

    • We use aggregated and anonymized data for analytics and research purposes to improve our services, understand user behavior and enhance the overall user experience.

  7. Legal and Regulatory Compliance:

    • We may process your personal information to comply with legal obligations, respond to lawful requests, and protect our rights or the rights of others.

  8. Business Operations:

    • Your personal information is used for routine business operations, such as financial accounting, audits, and administrative tasks.

  9. Mergers and Acquisitions:

    • In the event of a merger, acquisition, or other corporate transaction, your personal information may be transferred to the acquiring entity, subject to privacy policies that adhere to the same level of protection.

  10. Information We Collect Through Cookies

    • Our website uses cookies to enhance your experience and provide personalized services. 

    • Essential Cookies:

      • These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features.

    • Analytical/Performance Cookies:

      • We use these cookies to collect information about how visitors use our website. This helps us analyze data such as page views, the number of visitors, and the length of time spent on the site. The information collected is anonymous and used for statistical purposes only.

    • Functionality Cookies:

      • These cookies allow our website to remember choices you make, such as language preferences or region. The information collected is anonymized and cannot track your browsing activity on other websites.

    • Advertising/Targeting Cookies:

      • We may work with third-party advertising partners to display ads on our website or manage our advertising on other sites. These cookies may track your browsing habits and interests to provide you with more relevant advertising content. We do not have control over these third-party cookies.

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Information Sharing

At Beyond Pottery Inc, we take your privacy seriously. We want to be transparent about how we may disclose your personal information and under what circumstances. This section outlines the situations in which we may share your data.

1. Service Providers:

  • We may engage third-party service providers to perform various business functions on our behalf, such as payment processing, data storage, and customer support. These service providers have access to the personal information needed to perform their functions but are contractually obligated to maintain the confidentiality and security of the data.

2. Business Partners:

  • We may share your personal information with trusted business partners to enhance and optimize our services. These partners are bound by confidentiality agreements and are required to comply with applicable data protection laws.

3. Legal Obligations:

  • We may disclose your personal information in response to legal requirements, court orders, government requests, or to comply with applicable laws and regulations. We will also share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to our users or others.

4. Merger or Acquisition:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or through a prominent notice on our website of any such change in ownership or control.

5. Consent:

  • We may share your personal information with third parties if we have obtained your explicit consent to do so. You have the right to withdraw your consent at any time.

6. Aggregated or Anonymized Data:

  • We may share aggregated or anonymized data that does not personally identify you for various purposes, including analytics, research, and marketing.

7. Publicly Available Information:

  • Certain information you choose to share on publicly accessible areas of our services may be viewed by others. We recommend exercising caution when sharing personal information in such areas.

8. Protection of Rights:

  • We may disclose your personal information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others

Children's Privacy

Our services are not directed or intended to be used by children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age

Changes and Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.  

Security Measures:

  1. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

  2. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  3. Access Controls:

    • Access to your information is restricted to authorized personnel through stringent access controls.

  4. Authentication:

    • Secure authentication mechanisms are in place to verify and protect user identities.

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Retention Practices:

  • We collect and retain only the information necessary for the intended purposes.

  • Your information is retained only for the duration required to fulfill specific purposes.

  • You have the option to request specific data deletion.

  • Information is retained in accordance with applicable legal requirements.

  • When your information is no longer needed, it will be promptly deleted.

  • Backup and archival processes adhere to secure practices with retained data subject to the same policies.

  • Any changes to our retention policies will be communicated through appropriate channels.

Your Choices:

At Beyond Pottery Inc, we believe in giving you control over your personal information. Here, we outline the choices you have regarding the collection, use, and disclosure of your data.

  • Account Settings:

    • You can review and update your account settings at any time. This includes managing your communication preferences, updating your contact information, and adjusting privacy settings.

  • Communication Preferences:

    • You have the option to choose how you want to receive communications from us. You can opt-in or opt-out of newsletters, promotional emails, and other marketing communications. 

  • Cookies and Tracking Technologies:

    • Most web browsers allow you to control cookies through settings. You can choose to accept or reject cookies, or be notified when a cookie is being sent. However, disabling certain cookies may impact the functionality of our services. 

  • Marketing Choices:

    • If you no longer wish to receive marketing communications from us, you can unsubscribe by following the opt-out instructions provided in the communication. You may also contact us directly to update your preferences.

  • Access and Correction:

    • You have the right to access and correct your personal information held by us. You can do this by contacting us. We will respond to your requests promptly, in accordance with applicable data protection laws.

  • Data Deletion:

    • You can request the deletion of your personal information from our records. Please note that certain information may be retained for legal or legitimate business reasons. Refer to the "Data Retention" section of our privacy policy for more details.

  • Consent Withdrawal:

    • If we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  • Do Not Track Signals:

    • Some web browsers support "Do Not Track" signals. If you enable this feature, we will respect your privacy preferences regarding tracking.

  • Third-Party Services:

    • If you use third-party services integrated with our platform, your interactions with those services are governed by their privacy policies. You may have separate options to manage your preferences with these third parties.

  • Children's Privacy:

    • If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request the removal of that information from our systems.

Your Consent:

  • By using our services, you consent to the collection, processing, and use of your personal information as outlined in this privacy policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@beyondpottery.ca.

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